6. NTA process using the example of the UHH

The process at the University of Hamburg (UHH) consists of four actors.

The student can make an enquiry to teaching staff, instructors, lectures or the study office. They can provide advice and/or information on the organisation of exams. Teaching staff, instructors, lectures and the study office are also in contact with the examination board.

The student submits an application for disadvantage compensation to the study office or the examination board. They decide on the application, return the decision to the student and provide information on the organisation of exams.

The UHH Examination Board is in contact with the authorised representative (in accordance with §88 HmbHG) for advice on individual cases, questions of principle and conflicts. The representative also supports the Examination Board in organisational matters.

Other tasks of the representative include counselling students who submit their concerns and, if requested, drafting a written statement.